What’s the product delivery policy and is there an invoice?
Real-time delivery. Usually, once your order is processed successfully, the download link, license code and an electronic invoice of the software will be immediately sent to your email.
What’s the refund policy?
We offer 30-Day Unconditional Money Back Guarantee. If you are not completely satisfied with the product you purchased from us, you should notify us within 30 days from the date of the purchase and we will provide you with a full refund. When you request a refund, our customer service representatives may inquire the reason for your refund so we can improve our products and our customer experience.
Lost the software, how to regain it?
If you lost your license code and/or the software, please email your order ID to firstname.lastname@example.org, and we will process the problem for you as soon as possible.
Is my order secure?
MyCommerce online order form is 100% secure. All data exchanged during the payment process is SSL-secured. Order secure server at MyCommerce.com, a veteran ecommerce company, specializes in software. You will be connected to the SECURE page to enter your credit-card information safely. Important information such as credit card numbers, addresses, etc. is sent securely via the Internet.
Is there any discount offer?
Yes! Our Educational and Non-Commercial License Program is intended to make our products more affordable to students, teachers, schools, colleges, universities, educational institutions, non-commercial users and government agencies. Generally, we offer those customers 20% discount on all products. Contact us for Coupon Code.
I ordered a wrong product. What should I do?
Contact our support team and send your order ID or tell us the email address you used in your order. Then, we’ll solve your problem and let you get the right product and make a refund for you.