XBoft Folder Lock Technical FAQ

  1. Why can't I find the menu of XBoft Folder Lock in the right-click menu of some folders?

    This is because you have selected the windows system folder and you cannot lock them.

  2. What is the meaning of "No permission to lock the target" ?

    XBoft Folder Lock is an application-level file encryption tool. When you lock a file or folder, if you don't have permission to write to this file or folder, you will see a prompt like this.

  3. What if I forget my password?

    It is a good practice to keep in mind the user password you set. If you have forgotten your user password, you can use the license code to reset the user password.

  4. Why do I need to enter a license code to reset my password?

  5. Is it safe to use the XBoft Folder Lock, will my data be lost?

  6. I have some encrypted files, but I accidentally uninstalled the XBoft Folder Lock, what should I do?